Get In Touch
Contact Us
Have a question about an order, need activation help, or want to reach our business team? We're here to help — fast and directly.
Response Time
Monday – Friday: 9:00 am – 10:00 pm
Saturday – Sunday: 9:00 am – 6:00 pm
Our Location
Registered Address
Instant Key Software LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States
Sheridan, WY 82801
United States
digitlicense.com
Support Hours
Monday – Friday9:00 am – 10:00 pm
Saturday – Sunday9:00 am – 6:00 pm
Response timeWithin 24 hours
All Inquiries
Send Us a Message
For all service inquiries, please fill out the form and we'll get back to you as soon as possible. We'll be happy to answer all of your questions.
FAQ
Frequently Asked Questions
How do I receive my license key after purchase?+
Your license key is delivered instantly to the email address you provided at checkout. Please also check your spam/junk folder if you do not see it within a few minutes.
My product key is not working. What should I do?+
Please contact our support team with your order number and a screenshot of the error. We will verify your key and resolve the issue as quickly as possible.
What is your refund policy?+
We offer support and resolution for all activation issues. Refunds are evaluated on a case-by-case basis. Please contact us within 7 days of purchase with your order details.
Can I use one license key on multiple devices?+
License terms vary by product. Each product page specifies the number of devices the license supports. Please check the product details before purchasing.
Do you offer volume or business pricing?+
Yes! We offer bulk and business pricing. Please contact our business team at business@digitlicense.com with your requirements and we will send you a custom quote.
How long does it take to get a response?+
Our support team typically responds within a few hours during business hours (Monday–Friday, 9am–10pm). For urgent issues, please mention "URGENT" in your subject line.
Are the licenses genuine and legitimate?+
Yes. All licenses sold on DigitLicense are genuine and sourced through legitimate channels. We stand behind every product we sell.
What payment methods do you accept?+
We accept all major credit cards, debit cards, and other secure payment methods available at checkout. All transactions are processed securely.
Need Help?
Use live chat or contact us | contact business team
